Hỏi. What type of water quality concern are you experiencing?
Đáp. Color - Water Quality.

Hỏi. How long has your water been this way?
Đáp. One day

Hỏi. Is the water quality concern in the hot or cold water?
Đáp. Both

Hỏi. How would you describe the color/odor/taste/particles/sickness? Is it causing stains?
Đáp. Brownish black color with some odor and particulates since water service was restored. Running the water has not cleared up the issue.